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79% of complaints via TD123 resolved within few days

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ABOUT 79 per cent of cases reported through Talian Darussalam 123 (TD123) had been successfully resolved within a few days, Director of the E-Government National Centre said.

Talian Darussalam 123 received a total of 756,959 calls with an average of 24,000 calls per month, starting from its introduction in March 2014 to September 2016.

Mazriyani Hj Abd Ghani said statistics proved that many non-emergency cases had been solved efficiently without delay.


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